The posted signage is not signage that has been provided by the Minister that identifies that the premises is licensed.

The licensee has not labelled food and/or drink supplied by a parent with the child’s name.

The parent handbook does not include information about the base fees and non base fees charged by the licensee and/or whether or not the licensee is enrolled in the Canada-Wide Early Learning and Child Care System.

The parent handbook does not include information about the payment methods that can be used when paying fees and the schedule for making payments.

The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.

The parent handbook does not include a copy of the safe arrival and dismissal policy.